Our commitments to our clients

In AIGÜES de SAGUNT we improve our service commitment to our clients, by being more efficient and demanding.

Instant notifications about consumption excess
We will contact you within 10 working days
Punctuality at prior appointments: your time matters
We arrive within 15 minutes before or after the pre-arranged time
Installing new water meters
In 24 working hours from the following day
Responding to complaints and queries
Maximum 10 natural days
New connection budgets
Maximum 15 natural days
Execution and installation of connection budgets
Execution in 10 working days
Notification of bank incidences
Communication in 10 working days

_{* Commitments subject to conditions and compensations.}